| GRI Standard | Disclosure | Page Number 56-1 One Report - Thai |
Page Number 56-1 One Report - Eng |
|---|---|---|---|
| GRI 2: General Disclosures 2021 | 2-1 Organizational details | 1, 9, 30-34 | 1, 11, 34-38 |
| 2-2 Entities included in the organization’s sustainability reporting | 1, 30-34, 296-351 | 1, 34-38, 321-367 | |
| 2-3 Reporting period, frequency and contact point | 9, 54, 220-221 | 11, 58, 237-238 | |
| 2-4 Restatements of information | 71, 75; PRTR website | 75, 79; PRTR website | |
| 2-5 External assurance | 80; PRTR website | 84; PRTR website | |
| 2-6 Activities, value chain and other business relationships | 1-29, 59-63, 116-117 | 1-33, 62-66, 123-124 | |
| 2-7 Employees | 102-103, 215-218 | 107-109, 232-235 | |
| 2-8 Workers who are not employees | 102 | 107-108 | |
| 2-9 Governance structure and composition | 179-206 | 191-222 | |
| 2-10 Nomination and selection of the highest governance body | 152-157, 223-227 | 162-167, 240-245 | |
| 2-11 Chair of the highest governance body | 180-197 | 193-211 | |
| 2-12 Role of the highest governance body in overseeing the management of impacts | 54-58, 61, 195-203, 248-253 | 58-62, 64, 208-218, 268-275 | |
| 2-13 Delegation of responsibility for managing impacts | 61, 198-203, 248-253 | 64, 212-218, 268-275 | |
| 2-14 Role of the highest governance body in sustainability reporting | 54, 58, 61, 248-253 | 58, 62, 64, 268-275 | |
| 2-15 Conflicts of interest | 154-163, 242-244 | 164-174, 261-264 | |
| 2-16 Communication of critical concerns | 167-176, 244-246 | 179-188, 263-266 | |
| 2-17 Collective knowledge of the highest governance body | 228-232 | 246-250 | |
| 2-18 Evaluation of the performance of the highest governance body | 232-234 | 250-252 | |
| 2-19 Remuneration policies | 211-218, 234-240 | 228-235, 252-259 | |
| 2-20 Process to determine remuneration | 211-218, 234-240 | 228-235, 252-259 | |
| 2-21 Annual total compensation ratio | - | - | |
| 2-22 Statement on sustainable development strategy | 1-7, 54-58 | 1-8, 58-62 | |
| 2-23 Policy commitments | 54-58, 69-70, 82-86, 150-177 | 58-62, 73-74, 86-90, 159-189 | |
| 2-24 Embedding policy commitments | 54-58, 69-117, 150-177, 242-246 | 58-62, 73-124, 159-189, 261-266 | |
| 2-25 Processes to remediate negative impacts | 64-68, 104-106, 167-176, 244-246 | 67-72, 110-112, 179-188, 263-266 | |
| 2-26 Mechanisms for seeking advice and raising concerns | 104, 167-176, 244-246 | 110, 179-188, 263-266 | |
| 2-27 Compliance with laws and regulations | 81, 117, 147 | 85, 124, 156 | |
| 2-28 Membership associations | 115-116, 244-245 | 122-123, 263-265 | |
| 2-29 Approach to stakeholder engagement | 59-68 | 62-72 | |
| 2-30 Collective bargaining agreements | 103, 164-176 | 109, 175-188 | |
| Material topics | |||
| GRI 3: Material Topics 2021 | 3-1 Process to determine material topics | 59-65 | 62-68 |
| 3-2 List of material topics | 60, 63-64 | 63, 66-67 | |
| 3-3 Management of material topics | 54-58, 69-117, 150-177 | 58-62, 73-124, 159-189 | |
| Economic and governance topics | |||
| GRI 205: Anti-corruption 2016 | 205-1 Operations assessed for risks related to corruption | 42-53, 115-116, 244-245 | 46-57, 122-123, 263-265 |
| 205-2 Communication and training about anti-corruption policies and procedures | 115-116, 167-177, 244-245 | 122-123, 179-189, 263-265 | |
| 205-3 Confirmed incidents of corruption and actions taken | 115 | 122 | |
| Environmental topics | |||
| GRI 302: Energy 2016 | 302-1 Energy consumption within the organization | 71-73 | 75-77 |
| 302-4 Reduction of energy consumption | 71-73 | 75-77 | |
| GRI 303: Water and Effluents 2018 | 303-5 Water consumption | 73-74 | 77-78 |
| GRI 305: Emissions 2016 | 305-1 Direct (Scope 1) GHG emissions | 77-80; PRTR website | 81-84; PRTR website |
| 305-2 Energy indirect (Scope 2) GHG emissions | 77-80; PRTR website | 81-84; PRTR website | |
| 305-3 Other indirect (Scope 3) GHG emissions | 77-80; PRTR website | 81-84; PRTR website | |
| 305-4 GHG emissions intensity | - | - | |
| 305-5 Reduction of GHG emissions | 78-80; PRTR website | 82-84; PRTR website | |
| GRI 306: Waste 2020 | 306-1 Waste generation and significant waste-related impacts | 74-76 | 78-80 |
| 306-2 Management of significant waste-related impacts | 74-76 | 78-80 | |
| 306-3 Waste generated | 75-76 | 79-80 | |
| 306-4 Waste diverted from disposal | 75-76 | 79-80 | |
| 306-5 Waste directed to disposal | - | - | |
| Social topics | |||
| GRI 203: Indirect Economic Impacts 2016 | 203-2 Significant indirect economic impacts | 55-57, 106-114 | 59-61, 112-121 |
| GRI 401: Employment 2016 | 401-1 New employee hires and employee turnover | 90-91, 102-103 | 94-95, 107-109 |
| 401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees | 91-101, 215-218 | 95-106, 232-235 | |
| GRI 403: Occupational Health and Safety 2018 | 403-1 Occupational health and safety management system | 82-89, 97-101, 175 | 86-93, 102-106, 187 |
| 403-2 Hazard identification, risk assessment, and incident investigation | 84-89, 97-101 | 88-93, 102-106 | |
| 403-3 Occupational health services | 97-101 | 102-106 | |
| 403-4 Worker participation, consultation, and communication on occupational health and safety | 97-103 | 102-109 | |
| 403-5 Worker training on occupational health and safety | 97-101 | 102-106 | |
| 403-6 Promotion of worker health | 97-101 | 102-106 | |
| 403-8 Workers covered by an occupational health and safety management system | - | - | |
| 403-9 Work-related injuries | 97, 103 | 102, 109 | |
| 403-10 Work-related ill health | 97 | 102 | |
| GRI 404: Training and Education 2016 | 404-1 Average hours of training per year per employee | 90, 103 | 94, 109 |
| 404-2 Programs for upgrading employee skills and transition assistance programs | 88-101, 107-114 | 92-106, 113-121 | |
| 404-3 Percentage of employees receiving regular performance and career development reviews | 87-101 | 91-106 | |
| GRI 405: Diversity and Equal Opportunity 2016 | 405-1 Diversity of governance bodies and employees | 56, 101-103, 180-193 | 60, 106-109, 193-206 |
| 405-2 Ratio of basic salary and remuneration of women to men | 102-103 | 107-109 | |
| GRI 406: Non-discrimination 2016 | 406-1 Incidents of discrimination and corrective actions taken | 56, 84-86, 117 | 60, 88-90, 124 |
| GRI 413: Local Communities 2016 | 413-1 Operations with local community engagement, impact assessments, and development programs | 64-68, 106-114 | 67-72, 112-121 |
| GRI 418: Customer Privacy 2016 | 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data | 104, 116-117 | 110, 123-124 |
| Company-defined disclosures for material topics without a direct GRI Topic Standard | |||
| PRTR-CYB: Cybersecurity | CYB-1 Information security governance, certification, and controls | 6, 60, 116-117 | 7, 63, 123-124 |
| CYB-2 Significant information-security and personal-data incidents | 104, 117 | 110, 124 | |
| PRTR-INN: Innovation | INN-1 Innovation initiatives that improve service and operational efficiency | 6, 22-24, 104-105 | 7, 25-28, 110 |
| PRTR-SQ: Service Quality | SQ-1 Customer satisfaction, complaints, and contract-renewal performance | 6, 104-106 | 7, 110-112 |