Business Innovation Development
The Company has developed the OS Invoice system, an innovation that enhances the invoice management process to be more accurate, faster, and more efficient. It is designed to automatically link data between various systems, reducing human error, increasing accuracy, and improving transparency in workflows. This system is part of the Company's Digital Transformation strategy, which aims to leverage innovation and digital technology to improve operational efficiency, align with international standards, and accommodate the increasing complexity of business operations.
Furthermore, in 2025, the Company organized the "PRTR STAR CREW AWARD 2025" project. to provide opportunities for personnel within the group of companies to showcase their potential, knowledge, and abilities through creative and innovative ideas that can be practically applied to improve work processes. The project operates under the core concept of "Think of Others," which focuses on considering others, whether colleagues, supervisors, or relevant stakeholders, to create shared value and enhance teamwork.
The selected works will be further developed and expanded to concretely improve the Company's operational processes. In 2025, a total of 9 employee teams participated in the project, reflecting the enthusiasm and involvement of personnel in driving innovation within the organization. Shortlisted works that will be further developed include:
- The work from the Plug & Play team involves using RPA and automation technologies to improve the hiring requisition approval process, reducing the time taken in the hiring process from approval to issuing employment contracts for new employees. It also prevents errors in data preparation and safeguards against the leakage of employees' personal data.
- The Ready To Pay team's achievement involves leveraging AI Chatbot and RPA technologies to improve the payment request approval process, providing employees with convenience in requesting disbursements from the accounting department. This reduces documentation steps and minimizes errors in the process. The AI Chatbot offers guidance and answers employee queries regarding the disbursement process, ensuring that requesters receive payments on time.